Job Details

Hiring: Housekeeping Supervisor

Are you passionate about providing excellent customer service and working in a dynamic, fast-paced environment? Our resort is expanding, and we’re seeking enthusiastic individuals to join our team!

General Duties and Responsibilities:
• Prepare and delegate daily tasks to Housekeeping Attendants and provide Housekeeping Attendants with necessary resources such as keys and supplies to ensure efficient service on the floors
• Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction
• Inspect Guest rooms to ensure cleanliness and compliance to the Housekeeping Standards of the Resort
• Monitor room status i.e. VIP/DND etc and effectively communicate room status and release rooms to the Front Office Department to maintain a efficient operation
• Report damaged items in the room and broken equipment to the Engineering Department as well as any lost and found items by following the set procedures
• Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for the operational demands
• Evaluate Housekeeping Attendant performance throughout the year and provide effective feedback when needed. Report any performance issues to the Assistant Housekeeper/ Director of Housekeeping
• Train Room Attendants on Standards of Performance (SOPs) to maintain the desired level of performance and Resort standards

If you or someone you know is interested, please send your resume to hrm@groveresortbahrain.com